Coronavirus (COVID-19) FAQs

Below is a list of FAQs relating to the ongoing Coronavirus (COVID-19) outbreak.
These FAQs were last updated on 30 June 2020 at 11.30am.

Leicester Cathedral is currently closed, but we will re-open as soon as we can once the local lockdown is lifted. Click here to find out more.

Our community continues to meet in prayer and online.

Click here for coronavirus guidance for churches from the Church of England.

We are aware this is a very difficult time and will prompt a number of further questions. We are working as a matter of priority to update these FAQs and will issue new guidance on this page as soon as we are able and share through the Cathedral’s social media accounts. Do keep checking back.

Are you open as usual?

Leicester Cathedral is closed for the time being, but our community continues to meet in prayer and online. We will update this page with details of how to join in when we can.

A morning service (non-Eucharistic) led by the Cathedral clergy will be posted on this page: www.leicestercathedral.org/online-services for the usual time of 10.30am every Sunday.

St Martins House, the White Rose Café, and Christian Resources Shop will be closed to the public until further notice.

Any future changes will be communicated via the Cathedral website and social media, and to event ticket holders via email as well.

How does this affect pastoral care?

We at the Cathedral are working out ways of keeping in touch well and supporting one another. Please don’t hesitate to ring the Canon in Residence (07399 523 330) if you would like to speak to someone.

If you would like us to pray for a particular person or situation, please email the Sub-Dean. Please make it clear if this is a prayer request which could be shared with the wider community, as we are used to doing on our weekly notice sheet.

You can also find information about care and mental health on this page here.

Do you still need my donation?

Thank you for asking this question. We do understand that not everyone will be able to help in this uncertain climate. But if you are able to continue your giving, or to make a donation now, it will be enormously helpful.

We have limited reserves, our earned income has come to a standstill, and giving by collection plate and envelope has ceased. Whilst we have taken what steps we can to mitigate the effects of all this, including furloughing some staff, the costs of running and maintaining the Cathedral continue. As a result, we are experiencing very real financial pressures.

If you normally donate by Standing Order or Direct Debit then please do carry on as usual, if you are able to do so. If you normally donate by giving cash during a service, you might wish to consider regular giving – click here for more information.

You can also make a one-off online or text donation by clicking here.

Thank you for your support at such a difficult time.

How does this affect the Choir?

There will be no choir practices or services physically at Leicester Cathedral until further notice. However, the Choir has been keeping busy virtually!

How can I receive updates about events I’ve booked for?

Changes and important updates will be communicated to ticket holders via email.

Lunchtime concerts are cancelled going forwards and the Richard Remembered events scheduled to take place Thursday 26 to Sunday 29 March are all postponed with a view to holding them at a later date.

How can I help slow the spread of the coronavirus (COVID-19) outbreak?

To stop the spread of coronavirus (COVID-19), you should avoid close contact with anyone you do not live with.

Stay at least 2 metres (3 steps) away from anyone you do not live with (or anyone not in your support bubble) when outside your home

Wear face coverings 

  • on public transport
  • when you go to hospital appointments or visit someone in hospital
  • in places when it’s hard to stay away from people, such as in shops

Police can fine you if you don’t follow the rules.

If unwell, isolate yourself and your family.

Keep in touch with one another – by phone, video, messages or online.

Wash your hands for about 20 seconds with soap and hot water or use a sanitiser gel.

Use a tissue for coughs and sneezes, or if one is unavailable, use your sleeve.

Avoid touching your eyes, nose and mouth with unwashed hands.

Further information on how to mitigate the spread of COVID-19 can be found on the NHS website