Coronavirus (COVID-19) FAQs

Below is a list of FAQs relating to the ongoing Coronavirus (COVID-19) outbreak.
These FAQs were last updated on 5 August 2020 at 3.00pm.

Leicester Cathedral is now open for private prayer to the public from Wednesdays to Sundays. 

Our community also continues to meet in prayer and online.

We are aware this is a very difficult time and will prompt a number of further questions. We are working as a matter of priority to update these FAQs and will issue new guidance on this page as soon as we are able and share through the Cathedral’s social media accounts. Do keep checking back.

Are you open as usual?

We were very pleased to re-open the Cathedral on Saturday 1 August, with the Bishop and Dean of Leicester leading prayers and lighting the Easter Candle, symbolically carrying in the Light of Christ to the building.

The Cathedral will be open for private prayer to the public from Wednesdays to Sundays: 11.00am-3.00pm Wed-Sat | 12.00noon-3.00pm Sunday. More general sight seeing and tourist visiting is not restarted at this time.

St Martins House Conference Centre will be re-opening and taking bookings for meetings for up to 30 people from Monday 24 August. St Martins Lodge are now also accepting guest bookings from the 10 August. For more information or to make a booking please contact the front desk team on 0116 261 5200 or e-mail Leicester.Reception@StMartinsHouse.com

The White Rose Café, and Christian Resources Shop will be closed to the public until further notice.

Any future changes will be communicated via the Cathedral website and social media.

When will public worship begin again?

Our first socially distanced service will take place on Sunday 9 August at 10.30am. This will be a simple Eucharist with organ music but no singing. Places will be limited and worshippers will need to book a place for this service.

While a small number of places will be available on the day, capacity is limited for this and we strongly advise worshippers to book a place to be sure of entry.

The Verger Duty phone will be taking bookings from 3.00–5.00pm on Friday 7 August only. The number to ring is 07947 896 464.

You will need to wear a face mask or covering for the duration of your visit to the Cathedral. Please arrive in good time to ensure and abide by social distancing measures.

As we work out demand for services and work through practical details, we hope to extend provision in the week. Watch out for details.

We also hope to live-stream Morning Prayer and a midweek Eucharist. Watch out for details.

We will continue the YouTube Service, available on Sundays from 10.30am. This is usually not a Eucharist. We will review this in light of our Online Survey results.

A morning service (non-Eucharistic) led by the Cathedral clergy will continue to be posted on this page: www.leicestercathedral.org/online-services for the usual time of 10.30am every Sunday.

How does this affect pastoral care?

Please don’t hesitate to ring the Canon in Residence (07399 523 330) if you would like to speak to someone.

If you would like us to pray for a particular person or situation, we are able to accept virtual prayer requests via this Google Form: https://tinyurl.com/y9fo35fp or email leicestercathedralprayer@leccofe.org

You can also find information about care and mental health on this page here.

Do you still need my donation?

Thank you for asking this question. We do understand that not everyone will be able to help in this uncertain climate. But if you are able to continue your giving, or to make a donation now, it will be enormously helpful.

We have limited reserves, our earned income has come to a standstill, and giving by collection plate and envelope has ceased. Whilst we have taken what steps we can to mitigate the effects of all this, including furloughing some staff, the costs of running and maintaining the Cathedral continue. As a result, we are experiencing very real financial pressures.

If you normally donate by Standing Order or Direct Debit then please do carry on as usual, if you are able to do so. If you normally donate by giving cash during a service, you might wish to consider regular giving – click here for more information.

You can also make a one-off online by clicking here, or you can also ext the word PLATE to 70191 (for
£10) or 70970 (£5)

Thank you for your support at such a difficult time.

How does this affect the Choir?

There will be no physical choir practices or services at Leicester Cathedral until further notice. However, the Choir has been keeping busy virtually, including the recording of music for our online services.

How can I receive updates about events I’ve booked for?

Changes and important updates will be communicated to ticket holders via email.

Lunchtime concerts are cancelled going forwards and the Richard Remembered events scheduled to take place Thursday 26 to Sunday 29 March are all postponed with a view to holding them at a later date.

How can I help slow the spread of the coronavirus (COVID-19) outbreak?

The latest advice and FAQs from Leicester City Council can be found here.

Further information on how to mitigate the spread of COVID-19 can be found on the NHS website